How are your products sweetened +
We use Allulose and Monk Fruit sweetener to give our cookies and cakes a delicious taste, similar to regular table sugar.
What is Allulose +
Allulose is a rare simple sugar that naturally occurs in foods like figs, raisins, and even maple syrup. It only exists in small quantities, but it has a similar taste and appearance to table sugar.
Most importantly, it's not metabolized the same way as simple sugars by the body. It has been shown to have an insignificant effect on blood sugar and insulin levels, and it is only about 1/10th of the calories, at ~.4 calories per gram.
Does Allulose count as a sugar +
The FDA recently announced that Allulose does not have to be labeled as an added sugar or total sugar on any labels for manufactured goods.
who can use alllulose +
Anyone can! With its low glycemic impact and low calories, allulose is great for diabetics and anyone who is cutting out sugar from their diets. It is perfect for those who are doing a low carb or keto diet.
what is Monk Fruit Sweetener +
Monk Fruit Sweetener is a natural, zero calorie sweetener. It is extracted from Monk Fruit, a small fruit, similar to a melon, from Southeast Asia. The sweetener is created by drying the monk fruit juice into a powder and is 100-200 times sweeter than regular sugar. The sweetness from monk fruit comes from an antioxidant called mogroside. Since it has zero calories or carbs, it will not impact blood sugar or insulin levels and is a perfect alternative to sugar.
what are the net carbs +
Most of our cookies and cakes have 1 or less net carbs. To calculate net carbs, look at total carbs and subtract fiber and allulose.
How do I place an order +
To make an order, simply add our products to your shopping cart and check out online. You can do so here.
Alternatively, you can email us directly at firstname.lastname@example.org or via our contact page.
Do you ship orders +
Yes we do! We currently use USPS Priority Mail Shipping (1-3 business days). We try to ship out your order as soon as possible though, due to high volume, some orders may be delayed a few days to give us time to bake more of our delicious fresh cookies.
Where can I find your products +
Right now we sell our products on site at various venues. Find out where ChipMonk products can be found on our Find Us Page
DO you SELL SPECIALTY ITEMS FOR EVENTS (E.G., PARTIES, CONFERENCES, WEDDINGS) +
Absolutely, we would love to work with you for your next event! Please message us via our contact form or email us directly at email@example.com and we can work through the details.
DO YOU SELL WHOLESALE +
Yes we do. For large wholesale orders, we offer discounted pricing so retailers can resell our products at a profit. If you’re interested in a potential partnership, please message us via our contact form or email us directly at firstname.lastname@example.org and we’ll reach out with more details.
HOW DO I PAY FOR ORDERS MADE ONLINE +
For orders made through our website, you can pay via credit card and PayPal.
For custom orders or orders made via our contact form, we will send you a digital invoice so that you can securely pay with a credit card. We also accept cash and credit cards in person.
What is your return policy +
Due to the nature of our product being a consumable/food item, we are not able to accept returns at this time. However, if you have a problem with your order, please contact us!
WHERE ARE YOUR TREATS MADE +
We bake our desserts in a commercial kitchen space that we sublease from a catering company in Houston, TX. Our kitchen has a Food Permit issued by the City of Houston Health Department, and we operate with a Food Manufacturers License issued by the Texas Department of State Health Services.
WHY ARE CHIPMONK’S DESSERTS PRICIER THAN REGULAR DESSERTS +
To give our Customers the best low carb products, we have to use unique, high-quality ingredients like almond flour and monk fruit extract. Unfortunately, these ingredients cost 5-10 times more than their unhealthy counterparts: wheat flour and sugar. To cover the higher costs, we have to charge more, but we are constantly seeking ways to more efficiently source our ingredients so we can pass those savings down to you.
WHAT IS THE SHELF LIFE OF YOUR DESSERTS +
If kept in their packaging, our freshly baked cookies will last for at least 6 weeks at normal room temperature. We recommend you keep your cookies in the fridge to give them an extended shelf life and flavor.
You can also freeze our desserts (we recommend you place them in plastic freezer wrap or heavy-duty freezer bags) which will allow them to maintain best quality for about 6 months.
The best way to tell if a cookie is bad or spoiled is to smell and look at it. Discard it if it has an off smell or appearance or if you see any mold.
ARE CHIPMONK PRODUCTS GLUTEN-FREE +
All of our products use gluten free ingredients like almond flour and coconut flour. If you are highly allergic to gluten, please be aware that we share a kitchen with a company that produces food containing gluten. Though we use our own equipment, our products do share the same space so there is a chance of cross-contamination. We do not recommend our products for anyone whose life may be endangered by even a trace amount of gluten.
ARE CHIPMONK PRODUCTS DAIRY-FREE +
Most of our desserts contain butter (which is why they taste so darn good!) We do offer an equally delicious vegan chocolate chip option and our peanut butter cookie is also dairy free.
ARE CHIPMONK PRODUCTS NUT-FREE +
All our desserts are made with almond flour. We're nut-based!